Cookies – Our Policy
Aspen BCarm is delivered by BCarm. This policy describes how we use cookies on aspen‑bcarm.co.uk.
All websites are now required to provide additional information on what Cookies are, how they are used and what benefits they bring.
It’s important that you understand how Cookies work, what they’re for, and when they’re being used. They’re used by almost every website, including our own to improve your online experience.
We want to make sure you’re comfortable using them – so you can get the most out of aspen‑bcarm.co.uk or any of our sites.
The following explains what Cookies are and how we use them.
What are Cookies?
Cookies are small text files that are sent to and stored on your computer, smartphone or other device used to access the internet, whenever you visit a website. Cookies are useful because they allow a website to recognise the device you are using and display preferences or not display information that isn’t relevant to you. You can get more information at; https://www.allaboutcookies.org/.
How do we use Cookies?
Other than Cookies that allow the systems we provide to work, the only Cookies we use are Analytics. These just tell us that how many people have visited a particular website page in a given period of time, allowing us to monitor activity on the different pages of our website and improve the effectiveness of it for the people using it. So when we change pages and hopefully improve them for the User, this is as a result of the Analytic Cookies.
Do Cookies mean I could get cold calls or junk mail?
The Analytics Cookies we use don’t provide us with any information about who the User is so we never use the data gathered through Cookies to contact you via post, email or phone.
Can Cookies pass on my personal information to others?
Not the Cookies we use and we don’t pass any information on to other parties so that they might contact you. If we were ever to do this we will ask for your specific consent to do so.
Do Cookies compromise my security when I’m logged on to Aspen BCarm?
The Cookies we use are completely safe and secure. In fact, many of them are used purely to provide important security features such as protecting your data and your accounts (for instance closing a password protected area when you leave it).
How can you manage Cookies?
The browsers of most computers, smartphones and other web–enabled devices are typically set up to accept Cookies. If you wish to change your Cookie preferences for this website or any other websites, you can do so using your browser settings. Your browser’s ‘help’ function will show you how to do this. However, please remember that Cookies are often used to enable and improve certain functions on our website. If you choose to switch certain Cookies off, it could affect how our website works.
The cookies used in our systems
Aspen BCarm (aspen-bcarm.co.uk)
| Name |
Type |
Expiry |
Description |
| BCARMCookieConsent |
Persistent |
1 year |
Records whether visitor has accepted cookie policy |
| PopUp.SolutionTool |
Persistent |
1 year |
Records whether visitor has closed the solution tool pop up |
| __hssc, |
Tracking |
30 minute |
These cookies allow Hubspot (our marketing platform) to track site usage |
| __hssrc, |
Tracking |
Close of Browser |
|
| __hstc, |
Tracking |
13 months |
|
| hubspotutk |
Tracking |
13 months |
|
| _gid, |
Tracking |
24 hours |
These cookies allow the Google Analytics tool to track usage of the system |
| _ga, |
Tracking |
2 years |
| _gat |
Tracking |
1 minute |
| lfuuid |
Tracking |
10+ years |
Used by LeadForensics (our video hosting provider) to track preferences |
| ASP.NET_SessionId |
Session |
Close of Browser |
Required to keep user logged in |
Business Continuity Planning
| Name |
Type |
Expiry |
Description |
| ASP.NET_SessionId |
Session |
Close of Browser |
Required to keep user logged in |
Health & Safety Management
| Name |
Type |
Expiry |
Description |
| ASP.NET_SessionId |
Session |
Close of Browser |
Required to keep user logged in. |
E-Learning
| Name |
Type |
Expiry |
Description |
| ELSESSID |
Session |
Close of Browser |
Used to keep user logged in |
| clid |
Persistent |
1 year |
Used to handle authentication failures (directs user to client-specific login url) |
| OLAS[ID] |
Browser |
365 days |
Cookie to remember tenant ID (company ID) |
| OLAS2 |
Session |
Close of browser |
Application session cookie to store information about logged in user |
| _gid, |
Tracking |
24 hours |
These cookies allow the Google Analytics tool to track usage of the system |
| _ga, |
Tracking |
2 years |
| _gat |
Tracking |
1 minute |
PPE and Asset Manager
| Name |
Type |
Expiry |
Description |
| ASP.NET_SessionId |
Session |
Close of Browser |
Required to keep user logged in. |
Business Law Library
| Name |
Type |
Expiry |
Description |
| __stripe_sid, |
Fraud prevention |
30 minutes |
These cookies are used by Business Law’s payment portal Stripe, which is not accessible to Aspen BCarm users |
| __stripe_mid |
Fraud prevention |
1 year |
| Intercom-session-nrr1yw00 |
Chat support |
Close of Browser |
Necessary for live chat window function |
| _gid, |
Tracking |
24 hours |
These cookies allow the Google Analytics tool to track usage of the system |
| _ga, |
Tracking |
2 years |
| _gat |
Tracking |
1 minute |
| _hjid |
Tracking & Feedback |
Close of Browser |
This cookie allows the user feedback tool Hotjar to record whether user has submitted a feedback poll |
| ring-session |
Session |
Close of Browser |
Used by Business Law to keep user logged in for duration of session |
ShareTrak – Document Distribution and Tracking
| Name |
Type |
Expiry |
Description |
| laravel_session |
string |
Close of Browser |
A required cookie to identify you as logged in this is a required cookie to make the site function correctly |
| XSRF-TOKEN |
string |
1 hour |
A required cookie to protect against cross site scripting vulnerabilities |
| bcarm_link |
string |
5 minutes |
When logging in via Aspen BCarm a temporary link is used to allow login. This cookie allows automatic login and redirect to the required ShareTrak link once the link has been verified |
